We build the foundation for cognitive business by working with complex technologies and rapidly evolving business environment, to offer project performance optimization.

Do You Have Questions?

A list of frequently asked questions to help you understand how it works.

1.What is going to be the limit for my accounts related to the email accounts and the number of sites?

There is no limitation on the Email accounts and the site hosted by you with our unlimited and premium packages. But, if you are using Gold and Silver packages there will be a limitation. The server offered to you can be completely used without any restriction. And also can add as the number of sites as needed related to the RAM, CPU and inode limitations.

2. Will my website be secured?

It is one of the common questions from all the users. In cs64 security is one of the unique features available. We are very much proud and confident that, the web hosting services provided by us in India is more secure compared to other providers. Users can purchase the servers with much of confident on the security.

3. Can I expect a free domain name?

Yes, sure we encourage the startup business by giving a free domain name along with the packages such as unlimited and premium hosting.

4. Will I get a free SSL certificate for my site?

Yes, absolutely we give a free SSL certificate along with our unlimited and premium packages. Get to know more about the SSL certificate. Please learn more about SSL here.

5. How much discount do you provide for web hosting services?

We provide up to 55% discount on the cost mentioned on our site. There are even possibilities to get a lesser price for hosting services from other companies, as it will be hosted in the US or outside India. But all the servers are hosted in India for better performance and to boost the SEO.

6. What kind of PHP/MySQL version is supported?

We support all the advanced version of PHP and MySQL database. As of now (Jan 2018), PHP 7.2 and MySQL 5.6 are supported.

7.How many visitors can it support at any given point of time ?

Our unlimited and premium plan can support at least 50,000 to 1,00,000 user per days. But anyhow, It is completely based on your website DB and RAM/CPU utilisation.

8. Is there any restriction on the emails per hour in the shared plan?

In shared plan, the clients will be able to send upto 50 to 100 Emails per hour, it is about 2400 emails on a daily basis. For further information, you will be able to contact our support team members.

9. How much of DB size is offered with your shared hosting packages?

Our clients have never faced any restriction on the size of the database offered. We provide upto 5 to 10GB of a database, Which is upto10,000 MB in the capacity.

10. Do your packages support CMS like Magento, WordPress, Drupal, Opencart, Joomla and other CMSs?

Yes, Web hosting packages support almost all the open source PHP based web applications. For more info can contact our team members.

11. Can you add additional storage to my servers?

There are numerous ways, we will be helping you with your web hosting packages. We will be adding some additional hard disk for you if it is possible, or else we will be migrating you to the VPS or Dedicated or Cloud server within the Indian data center without causing any downtime.

12. Do you provide SSD drive for the servers?

Yes, We offer SSD drive for our server along with an option of a blend of SSD and 15K RPM high-speed drive. The SSD and 15K RPM mixture offers the best speed needed for your web applications.

13. How much time can I expect for ticket response and resolution?

We usually respond to all the tickets within a time span of 1 to 2 hour and most probably we resolve all your issues within 2 to 4 hours. So, we request you to wait for 4 hours for a complete response.

14. How much of speed can I expect for the CPU & RAM (Memory)?

We make use of the advanced and the latest CPU which is available in the market. At present (Jan 2018), we utilize the E5-2620 V4 Intel dual processor along with 16 Core, and 32 threads. And Base Frequency – 2.10 GHz and Max Turbo Frequency – 3.00 GHz. DDR4 Memory.

15. Know more about RAID used to secure your data?

All our servers come pre-installed with RAID and can be changed to offer different RAID options. Our servers can support RAID 0, 1, 5, 6 or 10. If you want to have maximum safety for your data, then you can go with RAID 10 and at the same time, if you want to good safety for your data and then more storage, we suggest you to go with RAID 6.

16.Will I have shell access?

We provide shell access. You can check your welcome email for more information about root access.